Civility in the Workplace

Failing to smile at co-workers, or even just a tendency to smirk at a client’s unusual request, may not seem like much at first glance. But these seemingly innocuous behaviors can be costly in the long run. It’s important then to be appraised of the nature of civility, its behavioral indicators, and why its practice is imperative within an organization.



Modules in the Course:
Civility in the Workplace